Frequently Asked Questions (FAQ)
1
What kind of photos should I upload?
To get the best results, upload clear photos showing your face from different angles:
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Close-up, medium, and full-body shots
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Natural light is best, avoid heavy filters
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No blurry or low-quality images
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Ensure the background is simple and not too distracting
The ideal mix: 4 portrait photos, 4 medium shots, and 2-4 full-body shots.
2
If I wear a head covering, will it appear in the photos?
Yes! If you usually wear a head covering, it will be included in the final images, but not always. Our technology respects and replicates your style, whether it’s a hat, scarf, or any other accessory.
3
How long does it take to receive my images?
Your professional Lookbook will be ready within minutes. Our advanced AI technology is designed for speed without compromising quality.
4
What format are the images delivered in?
You’ll receive high-quality PNG files with a transparent background. This makes them perfect for use in social media, websites, and additional creative projects.
5
If I don’t like the results, can I get a refund?
Unfortunately, we do not offer refunds. The AI technology generates unique results based on your photos, and while we strive for high-quality outcomes, the final images are not eligible for a refund. If you encounter a technical issue, please contact our support team, and we’ll do our best to assist you.
6
​Why do I need to upload 10-15 photos?
Our AI technology needs a range of images to create a realistic and consistent Lookbook. The variety helps ensure your final images look natural and true to your style.
7
Can I edit the photos after receiving them?
​Yes, absolutely! The transparent PNG files make it easy to add backgrounds, text, or other elements using any standard photo editing software. However, the AI-generated images themselves cannot be modified or reprocessed through our platform.
8
Still have more questions?
We’re here to help! Contact us directly at support@vizaro.com or use the form below.